Tech support was never free —
until we made it for you
Your first 30 minutes with a certified technician are free. Need ongoing coverage? Affordable protection plans keep your devices safe year-round.
Your first 30-minute diagnosis is free
Free Diagnosis
First 30 Minutes Only
No Fix, No Charge
Honest & Transparent
Live Technician
Fast & Convenient
Trained Experts
Experienced Team
Clear Permission
End Any Time
Certified Technicians
Real Expert Support
What we fix
Help for your everyday devices.
One trusted certified team.
From a slow laptop to a printer that won't talk to your Wi-Fi — available help depends on your device, issue, and selected service.
Slow computer?
Fixed in minutes.
Speed up Windows or macOS, clear out malware, recover lost files, and stop the spinning beachball — all without dropping off your machine.
3x
FASTER
All major
printer brands.
Paper jams, offline errors, driver issues.
Wi-Fi that just
works.
Dropped signals, dead zones, slow speeds.
Your identity,
protected.
Virus removal, scam protection, password help.
All major
mobile devices.
Setup, email, backups, app issues.
— What we support —
Support for Your Devices
We help you fix issues quickly and keep your devices running smoothly.
Desktop Support
Fix slow performance, system errors, crashes, and more.
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Laptop Support
Battery, overheating, slow boot, screen and keyboard issues.
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Printer Support
Setup, installation, driver issues, and wireless printing problems.
Learn More
Network Support
Internet issues, slow connection, router setup and troubleshooting.
Learn More
Software Support
Installation, updates, compatibility issues and software troubleshooting.
Learn More
Security
Explore Care plans for eligible security support.
Learn More
Shop Support America
Products and help for the whole home.
Browse familiar technology alongside the services that help you use it with confidence.
Service
Mobile Services
Hands-on help with phone and tablet setup, transfer, and troubleshooting.
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Service
Computer Services
Expert help for desktop setup, performance, and everyday issues.
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Service
Laptop Services
Setup, performance, and practical laptop help.
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Service
Network Services
Connection and Wi-Fi troubleshooting for home.
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Service
Smart Home
Setup help for connected devices around your home.
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Service
Printer Services
Setup and troubleshooting for the printer you own.
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Shop hardware
Printers
Printers for documents, projects, and everyday tasks.
Browse category
Shop hardware
Routers
Wi-Fi routers for a better-connected home.
Browse category
Shop software
Security & Software
Security and software for the devices you use every day.
Browse categoryCare plans & individual services
Compare current Care plans or choose a service. Coverage, eligible devices, and availability depend on the product.
Support America Care
Support that fits
your devices.
Current Care plans use one upfront payment for the full stated term, with no automatic renewal. Review each plan's details for included services, eligible devices, limits, and current pricing.
Compare Care plansServices
Device & tech services,
priced upfront.
Browse printer setup, virus removal, computer setup, Wi-Fi, smart home, and more. Review each listing's scope and price before buying.
Some services offer on-site help; contact us to confirm availability.
Browse all servicesNot sure where to start? Your first 30-minute diagnosis is free, with no plan or credit card required. If further paid help is needed, we confirm pricing upfront, before any paid work begins.
How it works
Simple steps. Fast solutions.
01
Contact Us
Call or submit a request and explain your issue.
02
Connect With Permission
Remote assistance begins with your clear permission.
03
Issue Resolved
We diagnose and fix the issue quickly and efficiently.
Your security & privacy
are our priority.
Remote assistance begins with your clear permission.
- Watch the technician's actions
- End the session at any time
- Personal files require explicit permission
— Why Support America —
Built around people, not call queues.
Four simple promises — written down, enforced on every call, never buried in fine print.
Certified Technicians
Certified technicians answer your call — no scripted language barriers. You'll speak with a trained technician ready to help.
Clear Care Terms
Current Care plans use one upfront payment for the full stated term, with no automatic renewal. Check product details and terms for cancellation or refund conditions.
Upfront Pricing
You'll see the exact price before any paid work begins. No hidden fees.
Privacy First
Remote assistance begins with your clear permission. You can watch the technician's actions and end the session at any time. We do not access personal files without your explicit permission.
No fix, no charge. Our written promise on every paid job.
Support for your devices.
Support you can trust.
Coverage depends on the selected Care product. Review included services, eligible devices, limits, and the stated term before buying.
Product-Specific Coverage
Services, eligible devices, and limits vary by plan.
Review Plan Details
Compare current scope, price, and stated term.
First Diagnosis Free
Your first 30-minute diagnosis only. No plan or credit card required.
Certified Technicians
Trained experts. Real support.
Current Care plans
One upfront payment
For the full stated term. No automatic renewal.
Compare Care plans— Security & privacy —
You're in control of every session.
Remote assistance begins with your clear permission. You can watch the technician's actions and end the session at any time.
We do not access personal files without your explicit permission. Ask us about any concerns before starting a session.
Your Safety Checklist
Before and during remote assistance.
- Remote assistance begins with your clear permission.
- You can watch the technician's actions and end the session at any time.
- We never ask for banking passwords or one-time codes.
- We never ask for gift-card payments.
- We never install anything without your permission.
- We do not access personal files without your explicit permission.
— FAQ —
Questions we hear a lot.
Straight answers — no marketing fluff. Tap any question to expand.
Still have questions?
Talk to a certified technician. Your first 30-minute diagnosis is free.
Need immediate assistance?
Our support team is ready to help you right now.